8D Report Policy
For any technical issues or defects, we provide a comprehensive 8D (Eight Disciplines) Problem-Solving Report to address and resolve concerns effectively.
● Timeline:
1. Preliminary response: Within 3 business days after issue reporting.
2. Complete 8D report: Within 2 weeks after product evaluation.
● Steps Included:
1. Problem description and verification.
2. Containment actions to prevent recurrence.
3. Root cause analysis.
4. Corrective and preventive actions.
5. Follow-up and verification.