Warranty Policy
We stand by the quality of our optical transceivers with a 3-Year Warranty from the date of purchase.
● Coverage:
1. Manufacturing defects.
2. Performance issues under normal usage conditions.
● Exclusions:
1. Physical damage caused by improper handling or installation.
2. Unauthorized modifications or repairs.
3. Damage due to environmental conditions (e.g., power surges, extreme heat).
● Claim Process:
1. Submit a warranty claim with proof of purchase.
2. Our technical team will evaluate the issue and determine the eligibility for repair or replacement.